{{business_name}}

Last updated: April 23, 2026

These Terms of Service ("Terms") govern your use of {{website_display}}, the booking form, our SMS updates, and the Branch Manager staff app (collectively, the "Service"), operated by {{legal_name}} ("we", "us"). By using the Service you agree to these Terms.

1. Services We Provide

We perform residential and commercial tree work in {{address_short}} and surrounding areas: pruning, removal, stump grinding, cabling, emergency storm response, and related services. A separate written estimate governs each job; these Terms only cover your use of this website and related digital tools.

2. Estimates and Bookings

• Submitting an estimate request is not a contract — we'll respond with a quote.
• Quotes are valid for 30 days unless noted otherwise.
• Work only begins once you've signed a quote and we've agreed on a schedule.

3. Payments

We accept credit/debit card (via Stripe), ACH, and check. Payment terms are specified on each invoice. Past-due balances accrue interest as allowed by New York law.

4. Your Account and Accuracy

If we create a customer record for you, you're responsible for keeping your contact info current. You agree not to use the Service to submit false or misleading information.

5. Acceptable Use

You agree not to:

• Attempt to access systems or data you aren't authorized for
• Scrape, spam, or overload our systems
• Use the Service for any illegal purpose
• Interfere with other users' normal use of the Service

6. Intellectual Property

All content on this site — photos, text, the Branch Manager app itself — is the property of {{legal_name}} unless credited otherwise. You may not copy, resell, or modify it without written permission.

7. Third-Party Services

The Service uses third-party tools including Supabase, Stripe, Twilio, Resend, and Dialpad. Their terms apply to any interaction with their systems.

8. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. Tree work is inherently variable — quoted prices can change based on conditions uncovered during the job; we'll always communicate changes before proceeding.

9. Limitation of Liability

To the fullest extent allowed by law, {{legal_name}} is not liable for indirect, incidental, or consequential damages arising from your use of the Service. Total liability for any claim relating to the website or app is limited to $100 or the amount you paid us in the prior 12 months, whichever is greater. Physical tree-service work is governed by the written contract for that job, which is independent of these Terms.

10. Indemnification

You agree to defend and indemnify us against any claims arising from your misuse of the Service or violation of these Terms.

11. Governing Law

These Terms are governed by the laws of the State of New York. Disputes will be resolved in the state or federal courts of Westchester County, NY.

12. Changes

We may update these Terms from time to time. We'll post updates here and change the "Last updated" date. Continued use after changes means you accept them.

13. Contact